Outback Byte Pty Ltd ("we", "us", "our", or "the studio"), an Australian company registered in Victoria, takes the privacy of every visitor and client seriously. This Privacy Policy outlines how we handle personal information in line with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and any state-level privacy obligations that apply to our work.
1. About Us
Outback Byte Pty Ltd
Level 14, 530 Collins Street
Melbourne, VIC 3000, Australia
Email:
privacy@outbackbyte.com
Phone: +61 (3) 9200 5400
2. The Information We Collect
Depending on how you interact with the studio, we may collect:
- Contact details: name, email, phone number, company name
- Project details: the information you share about your slot concept or business needs
- Technical data: IP address, browser type, pages visited, time on site (collected by analytics tooling)
- Correspondence records: copies of any conversations you exchange with us
- Cookie data: as described in our Cookie Policy
3. How We Use Your Information
We process personal information for clearly defined reasons:
- Replying to enquiries and putting together project estimates
- Delivering services described in client agreements
- Sending newsletters or studio updates where you have asked us to
- Improving the website and our services using aggregated analytics
- Meeting our obligations under Australian law
- Enforcing our terms of service and protecting our legal rights
4. Lawful Basis for Processing
Under the Privacy Act and the APPs, we rely on:
- Consent: where you have given explicit permission (e.g. newsletter sign-up)
- Contract performance: where processing is needed to deliver a service we have agreed to
- Legitimate interest: for analytics and security, balanced carefully against your rights
- Legal obligation: where Australian law requires us to handle data a certain way
5. Sharing & Disclosure
We don't sell personal information. We may share data with:
- Trusted service providers: hosting, CRM and analytics partners bound by data-processing agreements
- Professional advisors: our lawyers and accountants under their own confidentiality duties
- Regulators: where required by Australian law or court order
If personal information is transferred overseas (for example to a cloud service hosted abroad), we apply safeguards consistent with APP 8 to make sure your data remains protected.
6. Data Retention
We keep personal information only for as long as we genuinely need it, or as long as Australian law requires. As a rough guide:
- General enquiries: 2 years from the last interaction
- Client project records: 7 years (in line with the Income Tax Assessment Act and Corporations Act recordkeeping)
- Website analytics: 26 months (aggregated; nothing personally identifying retained beyond 14 months)
7. Your Rights
Under Australian privacy law you can:
- Access the personal information we hold about you
- Correct anything that's wrong or incomplete
- Withdraw consent at any time, subject to legal or contractual exceptions
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you feel your rights have been infringed
To exercise any of these rights, write to privacy@outbackbyte.com. We aim to respond within 30 days.
8. Security
We use reasonable technical and organisational measures to keep personal information safe — TLS in transit, role-based access, regular security reviews and quarterly internal audits. That said, no online transmission is ever 100% secure, and we don't claim otherwise.
9. Children's Privacy
This site and our services are aimed exclusively at business clients aged 18+. We do not knowingly collect personal information from minors.
10. Links to Third-Party Sites
Our website may link to third-party sites. This policy doesn't extend to those sites — we'd encourage you to read the privacy policy of any external page you click through to.
11. Updates to This Policy
We may revise this Privacy Policy from time to time. The "Last reviewed" date above will always reflect the current version. Continuing to use the site after an update means you accept the revised policy.
12. Contact
Questions or concerns? Reach our Privacy Officer at:
Outback Byte Pty Ltd
Attn: Privacy Officer
Level 14, 530 Collins Street, Melbourne VIC 3000, Australia
privacy@outbackbyte.com